So, Why Are Google Reviews Important?
Google reviews are important chiefly because Google is nearly always the first place people go online when they want to find a local service.
If you are a local business proprietor, you most likely have a Google Maps listing. And hopefully, you have claimed and verified it.
Suppose you are looking for a quick lube in your city or perhaps you are preparing for a long road trip and you know you will need to change out the oil and filter at some point during your trip.
There is an excellent chance that you will go online and search for the service you require.
Now, there is also a good chance that there will be many businesses that show up in the results delivered to your device.
Some of these businesses will have no ratings at all, and some will have 1 to 3 stars while other stores will have 4 and 5-star ratings.